About Us
  Overview
  Client Testimonials
 
Overview


At Charter Global, we look at Customer Satisfaction as a ‘service’ continually delivered and made up of three distinct parts: value, price and timeliness.

Value:
Charter Global is a global provider of Information Technology solutions for over a decade. Our solutions range from turnkey customized Application Development to supplementing your internal organizations focused on technology.

“Customer Satisfaction” is the foundation upon which Charter Global builds and delivers business value to its clients; it is a skill developed and nurtured through the upswing and downswing of IT industry.

Our value is delivered at the right price. We work to understand and often shape the budgets of our customers to align with the level of skills required and prevalent market conditions. The end result is a best-fit situation for both our consultants and our customer.

We deliver value at a great price in a timely manner: each time. Our extensive and process driven recruitment methodology enables us to sustain a high-quality stream of skilled consultants; our customers benefit by being to count on us to deliver.

Our customer satisfaction – built over the last 12 years – has enabled us to expand our focus and align our organization to deliver solutions in verticals like:


Telecom: Broadband and Wireless
Government: Federal and State
Finance: Investments and Mutual Funds
Retail Banking: Credit Card Operations & Credit Marketing
Retal Affinity: Marketing and Operational Support for private label Loyalty programs
Industrial Design: CAD / CAM and GIS
Energy and Utilities: Process Controls & Back-office Systems
Human Resources: Systems, Compliance Solutions, Executive Recruiting
Cable and Media: Broadcast back-office systems for Billing, Dispatch, Sales & Order Tracking
Third Party Tools: Infrastructure Management (HP Openview), Applications Management (BMC Patrol)







Case Studies


Case Study 1
: Repositioning a large financial company’s credit card reward system

Charter Global was selected to architect and implement the software solution. Working in conjunction with the software architects of the customer and other associate companies, Charter Global designed a system in which most software and hardware elements were redundant. This guaranteed 99.99% availability.



Case Study 2:
Technology Staffing for one of the largest Credit Card Processing Company

Charter Global was asked to become a preferred vendor for the Technology staffing services for this company. Hiring more than 25 consultants per month, the company was looking for consultants to work under the direction of client managers to complement in-house client technical staff. The company previously had problems finding qualified consultants to meet their business challenges.

   
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