Technology is increasingly being leveraged to make public services immediate, accessible, relevant and efficient. Automating existing functions may offer limited efficiency improvements, but the real challenge for Governments is to use information technology to implement change across the state enterprise based on a thorough examination of business cases and desired outcomes.

In-depth knowledge of government environments, policies, operations, processes, requirements, and restrictions makes Charter Global the ideal IT solutions provider for the government and public sector. Charter Global's dedicated sectoral team has helped federal, state and local governments of different countries connect with citizens and business, while applying commercial best practices to drive productivity enhancements, improve service delivery, strengthen IT infrastructure, improve quality and reduce costs.

The team focuses on areas of e-governance, outsourcing, information security, ERP/CRM and IT workforce shortage. Multi-disciplinary capabilities allow CGI to conceive, develop and deliver e-government applications and integrated systems in a comprehensive and reliable manner, enabling convenient, efficient, transparent and inexpensive interaction between government and citizens (G2C), government and business enterprises (G2B), and inter-agency relationships (G2G).