In a recent study commissioned by SAP, enterprise businesses who implemented SAP Hybris saw an increase in ROI by 307%. The study, “The Economic Impact of SAP Hybris Commerce Cloud for B2B,” focused on both qualitative and quantitative information from a number of businesses who run their website using Hybris. Due to its enhanced functionality and seamless shopping experience, it ultimately improved the buyers’ journey. According to the study, a composite organization using SAP Hybris Commerce Cloud solutions over three years was able to:
- Drive an additional 50% of revenue digitally.
- Enhance customer experience.
- Reduce order processing costs by 70%.
- Improve productivity across teams.
- Experience a 5% increase in average order value.
Marcus Ruebsam, senior vice president and head of strategy and solution management of SAP Hybris, stated: “As evidenced by this latest study, SAP Hybris Commerce Cloud empowers organizations to make the buying process not only easier but more profitable.”
Read the full study at SAP Hybris.
Vendors, such as Charter Global, who understand the business value of SAP Hybris ecommerce, have developed innovative pre-configured SAP Hybris solutions, which can also be customized. Clients such as PPG have experienced rapid ROI from the solution.
According to Phil Bauer, VP Information Technology, PPG: “Charter Global enabled us to achieve our goal of deploying a full featured ecommerce solution that will help us to improve our online customer experience and allow us to stay competitive in our market.”
If you would like more information on pre-configured SAP Hybris ecommerce solutions, visit Charter Global.