Microsoft Dynamics 365 is a cloud powered service that unifies customer relationship management (CRM) and enterprise resource planning (ERP) capabilities. This application can be used both on premise or completely on the cloud. No matter what the business model is being used, the Dynamics 365 environment can offer efficient and effective solutions for numerous business needs.
An important part of any client management process is finding the right person in a business. Wouldn’t it substantially help that search process by seeing who reports to whom? Ideally, you want to see the contact hierarchy within their company.