Innovative Technology Solutions

Success Story - Healthcare Technology

About the Company

This healthcare insurance analytics company provides innovative software and services designed to make a company’s absence and health data more meaningful for effective decision making. Their products support providers at the point of care, insurers, healthcare organizations, and human resources professionals. Its decision support solution reduces costly disparities in the delivery of care and supports the development of effective treatment plans.

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The Challenge

They required an innovative method and technology solution to automate analysis of vital healthcare insurance data. Meeting HIPAA requirements and transitioning from a manual spreadsheet process to manage ICD9 and ICD10 codes further complicated the management of healthcare data.

The Solution

The client engaged Charter Global to develop a more effective process through innovative technology to analyze over 50 years of patient data. The team of highly skilled technology resources developed an algorithm to predict recovery time for thousands of clinical records for employer and insurance purposes. The ability to automate, compile and evaluate this data enabled the client to use actual data instead of historical assumption for more accurate results.

Results

The project had a significant impact on end user benefits for employers and insurance companies. With more actionable insight on data that was seamlessly integrated into its advanced analytic platform, the client had access to more accurate and meaningful information. Rich reporting capabilities allowed them to track, manage and automate a company’s leave and absences in order to reduce risk and deliver more effective point-of-care clinical decision support. Rich reporting capabilities allowed them to track, manage and automate a company’s leaves and absences in order to deliver more effective point-of-care clinical decision support.