4 Essential Features of a Mobile App
Mobile devices have incredibly grown for the past few years and made a huge impact in software development.
More shoppers have been using their mobile phones and tablets because of its convenience. As a result, businesses have been onboard in developing apps or web design optimized for mobile users. Having apps and mobile-friendly web design will definitely help maximize potential sales.
Here are 4 features that a mobile app should have:
Identity theft and financial hacks are becoming common. For prevention, it is important to make sure that an app is secure and protected against these threats. Many apps require credit card information especially when e-commerce function is integrated.
Businesses should always ensure that their clients are protected. They should be transparent on how the client data are being used in the app. The policies and practices should be clearly outlined before users are being asked to provide personal information. In this way, the users will trust the company, and will feel that the business has credibility. Users providing their financial information online shows their trust in the app and will likely use it more.
2. Ease of Navigation
Poor design is one of the main reasons why an app is deleted. Most users consider the overall usability and user-friendly design as key functions of a great app.
A mobile device does not have a keyboard nor a mouse, so typing should be minimized when designing an app. Users also favor having to scroll instead of clicking. Scrolling feels natural and shows more content quickly because there is no need to wait for pages to load. Imagine having to click through 5 pages of a top 10 list instead of just scrolling through it on a single page.
3. Social Media Integration
In 2017, it was reported that there are over 3 billion active social media users globally. That being said, social media has an extensive influence in our lives, including the way we do business. More than being a platform to share photos and status updates, social media has transformed into an essential tool for businesses to reach their customers.
Integrating social media in mobile apps offers expanded brand awareness. Users can share posts about the business, thus reaching more people. Social media integration brings increased visibility and recognition to potential customers or users of the app.
4. User Feedback
Having the ability to provide feedback gives users the satisfaction that they are being heard. This also lessens the need for the them to call or email the support team. It will help the business by having an understanding to what the users want, the things that need to be changed, or the things the users want to see in the app. It is imperative that businesses constantly improve their apps to provide value to their clients.
A lot of thought is required when developing a mobile app. Businesses should always consider having an app to be part of its strategy. Let Charter Global help you by providing your enterprise a full service mobile app development. Contact us today.