Every industry is looking to 2021 for new and exciting technologies to help manage the demands of their now-mostly-virtual customers. Because the Charter Global team is tapped into all types of technology outlets, our clients frequently receive updated recommendations on what to use in order to help adapt their businesses ahead of the tech curve and their competitors. When improved efficiency means a better bottom line, we make it a priority to teach our clients about business-altering technologies.
We expect a focus on three new technologies for 2021: Artificial Intelligence (AI) and Machine Learning, Robotic Process Automation (RPA), and Edge Computing. With these technologies, our developers can better provide our clients with the tools they need to succeed.
Artificial Intelligence & Machine Learning
While AI and Machine Learning has been around for a while, it continues to grow and expand into more and more effective uses for Charter Global clients. Whether it’s speech or image recognition, AI personal assistants, navigation, or even content creation, AI and Machine Learning allow people to analyze data and recognize trends businesses were never able to do before on their own.
Robotic Process Automation (RPA)
Similar to AI and Machine Learning, RPA is able to complete repetitive tasks and give employees the ability to cut back on monotonous tasks. Checking emails, following strict steps through an application, and processing can potentially be taken over by Robotic Process Automation created uniquely for your business by Charter Global. This can help your business reduce costs and improve efficiency overall!
Additionally, instead of needing to largely alter your already-existing system processes, RPA is typically non-intrusive. We create custom RPAs that can easily integrate within your infrastructure without causing major disruptions and give you a return faster than other solutions.
As most businesses have turned to the cloud to host much of their data and systems, we’ve now seen a need to bring the information closer – to the edge, to be precise. Edge computing lets our data live closer to where it’s actually being used (instead of on a different continent, from multiple sources) in order to cut down on lengthy response times between applications and general use. While it might seem like it really doesn’t take that long to retrieve the information you need from the cloud, the delay adds up, especially when multiplied across hundreds of employees and thousands of different uses.
Edge computing can also save on bandwidth, as it requires more to retrieve data from faraway places than it does nearer locations. At Charter Global, we expect an increasing number of businesses interested in edge computing throughout 2021.
When you are ready to take your business to the next level by cutting costs, improving communication amongst employees, or even boosting your system processes with exciting new technologies, get in touch with Charter Global! Our expert developers are ready to provide a custom, unique solution for your business to solve any problem you may have.