PEGA BPM

Optimize your business processes and improve efficiency with Pega BPM.

Power Your Digital Transformation With Pega

A step towards unlocking your full business potential and driving innovation.

At Charter Global, we assist businesses seeking to streamline their operations using Pega’s low-code platform for Business Process Management (BPM). Pega’s platform is flexible, agile and user-friendly, with robust capabilities that make it easy to automate and optimize processes.

Our team of professionals will work closely with you to understand your unique business needs and tailor solutions accordingly, whether you want to automate manual processes, optimize workflows, or improve team collaboration. Pega’s platform is also highly regarded for its use in sales force applications due to its easy-to-use interface, enabling swift development of UI, case management and CRM.

By leveraging Charter Global’s expertise and Pega’s intelligent capabilities, your business can significantly improve critical areas such as Business Process Management, User Experience, and Customer Relationship Management (CRM).

New to Pega Solutions?

Pega is a strategic platform that clients can use to configure production-grade workflows in a few weeks across the whole organization. Pega’s AI is always on, reading the billions of signals your customers generate and anticipating what they’ll need next.

  • Are you looking for a low-code solution allowing you to create applications without writing a single line of code?
  • Are you tired of SDLC life cycles that consume dozens of 2-week sprints to move an app to production?
  • Are you tired of application performance, security, and other infrastructure NFRs?
  • Would you like to avoid coding and start configuring?

Are you a Current Pega Customer?

You are already aware of Pega’s capability as an existing consumer, but you might not be getting the outcomes you were hoping for. Finding the right Pega partner is all it takes to get your business on the path to excellence and maximize your Pega platform’s value. Is your implementation exceeding budgets and deadlines while your implementation vendor needs to take responsibility?

  • Are you leveraging the fullest potential of your Pega investment?
  • After cycling through a few projects with Pega, do you have at least 5-10 reusable assets and have started to build a Center of Excellence?
  • Are you building compatible Pega apps across desktop, mobile, and other channels?
  • Are you running out of budget for your Pega projects and don’t know how much more it takes? – We can help you leverage GAP Analysis or Pega’s budget template.

How We Help

Fueling your business growth with futuristic solutions.

Omni Channel Focused Customer Engagement

Leveraging Pega's unified platform to manage customer interactions across different channels, such as web, mobile, and social media, we help you deliver a consistent and personalized customer experience across the board. Use Pega's routing capabilities to ensure the customer interactions are in line with your business rules, context, and consumer preferences.

Automated Workflows

Pega's workflow automation facilitates end-to-end automation across business operations, allowing you to enhance workflow coordination and straight-through processing. Work more efficiently across lines of business, regions, teams, and departments.

Accelerated Innovation

Pega enables rapid innovation and application development by allowing your development teams to use pre-built components, eliminating the hassle of extensive coding, frequent design reviews, and testing. Enjoy Pega's continuous delivery approach and agile methodology to accelerate time-to-market while simultaneously lowering development costs.

Decreased Costs

With its low-code platform and automation capabilities, Pega reduces manual effort, saving costs on hiring personnel or correcting costly human errors. Use Pega's analytics and reporting tools to get insights into your business performance from day-1, optimizing your everyday processes to reduce waste and remove bottlenecks.

Enhanced Scalability

Pega lets you design for scale, with its design-native architecture eliminating the need for frequency infrastructure tuning and letting you control, connect, and configure whenever you need to. Benefit from Pega's modular architecture by scaling individual components as required, improving your application portfolio as your business needs evolve.

Agile Development Methodologies

Pega's low-code platform allows rapid iteration, deployment, and prototyping while creating a collaborative space where Agile teams can work together effectively. Bring multiple branches for dev on the same page with Pega's unified repository, and ensure faster time-to-market with its automated testing capabilities.

Seamless Transitions

Regardless of your current system, Charter Global experts can make migration to Pega a breeze, enabling your organization to benefit from the platform in every available way. Enjoy out-of-the-box features and shorter development cycles along with a library of pre-built components to get on your journey to digital transformation.

Continued Support and Maintenance

Our team will provide continuous support and maintenance throughout your use of Pega's platform, helping you with performance tuning, maintenance, scaling, and more. Being esteemed Pega partners, we go above and beyond to ensure your experience is nothing short of extraordinary.

Why Choose Charter Global for Pega BPM Implementation?

At Charter Global, we have a team of professionals who can help you implement Pega BPM into your organization. Our team provides multiple services, including:

  • Workflow Analysis: We analyze your current workflow and identify improvement areas. Then, we devise a tailored plan to optimize your workflows for desired results.
  • Implementation: Our Pega BPM implementation services range from planning to execution.
  • Planning: We create a custom plan for Pega BPM integration into your company to ensure successful adoption.
  • Technical Support: Our team provides technical support services to ensure you can use the new system to its full capacity.
  • Training: With our team’s continuous support, you can train your staff on using the Pega BPM system for organizational processes.
  • Ongoing Maintenance: We also offer ongoing maintenance and support to keep the system running smoothly.

Why Migrate to Pega BPM?

Migrating to Pega BPM can do wonders for your organizational alignment. It mainly:

  • Reduces business risks, errors, and duplications
  • Offers more security than other approaches
  • Is faster and more cost-effective
  • Reduces the IT costs
  • Streamlines client enablement
  • Allows businesses to process tasks with improved accuracy
  • Enables faster and easier access to customer data
  • Prevents stakeholder expectations misalignment by offering real-time visibility
  • Improves compliance
  • Increases the agility required for effective decision making
  • Allows you to track ROI diligently with advanced analytics

What’s Included In Pega BPM?

Pega BPM includes a range of industry-specific solutions and pre-built workflow templates to help organizations streamline process automation. It offers the following.

Pega SolutionsPega Services

Resources

Success Stories

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