BLOGS

Insights, Perspectives, and Recommendations on Business, Technology, and Strategy.

Leverage AI and ML to Improve your Call Center

As we make our journey into the third quarter of 2020 the pressure to make a sale before the end of the year can be challenging for customer service representatives (CSRs). The sales industry will never fully cut out the personal touches of a live person on the phone.  However,…

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Leverage AI and ML to Improve your Call Center

Microsoft Dynamics 365 CRM

CRM, or Customer Relationship Management, is important for any business. CRM systems like Microsoft Dynamics 365 are a way for company leaders to better analyze, track, and manage customer information and trends to give a higher quality experience for the end-user. Being able to use a CRM system allows for…

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Microsoft Dynamics 365 CRM

Machine Learning Development Strategy

In recent years, machine learning has taken the world by storm as more people attempt to automate processes and build their data faster. As a method of analyzing data, machine learning development allows companies to learn from the information they are able to gather without using much human interference. With…

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Machine Learning Development Strategy

Wireframing to Create Content Requirements

Wireframing is one of the first steps to creating a beautiful and seamless website or application. Much like how you create a to-do list in the morning every day for work that narrows down the scope of what you need to do, creating content wireframe decide how someone will use…

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