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Application Support and Maintenance Services

Reliable applications for outstanding business outcomes.

Expert Application Management: Ensuring Optimal Performance and Security 24x7

Charter Global offers comprehensive application support and maintenance services to ensure the optimal performance, reliability, and security of your critical business applications. Our experienced team offers proactive monitoring, troubleshooting, optimization, and data protection solutions tailored to your specific needs. We leverage cutting-edge technologies and industry best practices to minimize downtime and deliver exceptional results. Focus on your core business objectives while we take care of all your application needs.

Compared to reactive application maintenance services, the preventive approach costs 15–20% less in the long run and ensures 10–15% increase in the software uptime while minimizing the possibility of security threats caused by outages.

Our Expertise

Proactive Monitoring
Proactive Monitoring
Real-time monitoring of application health, performance, and security metrics using advanced tools and techniques to detect anomalies and potential issues early on.
Troubleshooting and Support
Troubleshooting and Support
Rapid response times and expert troubleshooting to resolve application-related problems efficiently, minimizing downtime and ensuring business continuity.
Performance Optimization
Performance Optimization
Continuous performance tuning and bottleneck identification to optimize application speed and responsiveness, enhancing user experience and overall efficiency.
Patch Management and Updates
Patch Management and Updates
Automated patch management and scheduled updates to ensure applications are always up-to-date with the latest security patches and features, mitigating risks and vulnerabilities.
Data Backup and Recovery
Data Backup and Recovery
Robust data backup strategies and disaster recovery plans to protect your valuable data from loss or corruption, ensuring business continuity in the event of unforeseen incidents.
Application Migration and Upgrades
Application Migration and Upgrades
Seamless migration and upgrade processes to transition applications to new platforms or versions, minimizing disruptions and ensuring compatibility with evolving technologies.
Customization and Integration
Customization and Integration
Tailored application modifications and seamless integrations with other systems to meet your specific business requirements and enhance workflow efficiency.
Security and Compliance
Security and Compliance
Adherence to industry best practices and regulatory compliance to protect your data from unauthorized access, breaches, and data loss, ensuring compliance with relevant standards and regulations.
The average cost of downtime is $5,600 per minute, according to a study by Gartner.

The Business Benefits

Partnering with Charter Global offers a wide range of business benefits, including:

Increased Uptime and Reliability

Increased Uptime and Reliability

Charter Global's proactive monitoring and rapid response to issues ensure minimal downtime, maximizing productivity and reducing business disruptions.

Improved Performance

Improved Performance

Our performance optimization services enhance application speed and responsiveness, improving user experience and overall efficiency.

Enhanced Security

Enhanced Security

Our security measures and compliance adherence protect your sensitive data from unauthorized access, breaches, and data loss.

Cost Savings and Risk Mitigation

Cost Savings and Risk Mitigation

Charter Global's efficient and proactive approach helps reduce operational costs while mitigating risks and vulnerabilities, protecting your business from potential financial losses and reputational damage.

Focus on Core Business

Focus on Core Business

By entrusting your application support and maintenance to us, you can free up your internal resources to focus on core business activities.

Scalability and Flexibility

Scalability and Flexibility

Our solutions are designed to scale with your business needs, ensuring that your applications can support growth and evolving requirements seamlessly.

In 2024, the average cost of a data breach is $4.88 million, a 10% increase from the previous year. The average time to identify a data breach is 169 days, and the average time to contain it is 58 days.

Why Charter Global?

Charter Global is your trusted partner for comprehensive application support and maintenance services. Here’s why you should choose us:

  • Deep Domain Expertise: Our experienced professionals possess in-depth knowledge of various application platforms and technologies, allowing us to deliver effective and efficient solutions.
  • Proactive Maintenance: We employ proactive maintenance strategies to identify and address potential issues before they impact your operations, minimizing downtime and ensuring optimal performance.
  • 24/7 Support: Our dedicated support team is available around the clock to provide timely assistance and resolve any application-related problems.
  • Data Security and Compliance: We prioritize data security and compliance with industry standards, protecting your sensitive information and ensuring adherence to regulatory requirements.
  • Customer-Centric Approach: We are committed to providing exceptional customer service and building long-term partnerships based on trust and exceptional performance.
  • Proven Track Record: Our decades of experience and success stories demonstrate our ability to deliver reliable and effective application support and maintenance solutions across industries.
Why Charter Global?

Success Stories

Insights

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    Charter Global

    At Charter Global, we maximize the potential of your IT investment.

    Pega Partner
    Microsoft solutions Partner
    SAP Partner